april alm


By Beth Lawrence


A new transit authority director will take the wheel later this month 

Transylvania County’s Transit Director April Alm will replace Norma Taylor, who has retired.

Alm learned of the opening from Taylor because the two had a working relationship.

“When I became the transit director here (Transylvania County), I reached out to a lot of the peers in Western North Carolina because they’re great resources with being an agency director,” Alm said. “Norma and I met over four years ago, and we talk on a regular basis about what’s going on with the Department of Transportation.”

When she learned of Taylor’s retirement, Alm decided to apply for the job because Jackson County has what she calls a “great transportation system.” Alm believes she will have “big shoes to fill,” to continue where Taylor left off but she is “excited” for the chance to do so.

Alm has served as Transylvania County’s Transit director for four and a half years. In 2021 she added a fixed bus route connecting Rosman to Brevard. Previously, buses operated on an appointment only basis.

Alm takes over for Taylor on Jan. 18.

She may be new to the job, but Alm is no stranger to Jackson County. She is originally from Transylvania County and has relatives in Jackson. 

“I have a lot of fond childhood memories because of visiting relatives from Jackson County because both sides of my parents’ family have relatives in Jackson County,” Alm said.

She graduated from Western Carolina University with a Bachelor of Science in Business Administration and a concentration in Computer Information Systems.

She began her career in the information technology field and later took a position in Transylvania County in Planning and Finance. She served as assistant director of Business Operations at Brevard College for seven years before becoming Transylvania’s transit director.

Alm has experience in grant applications and management and budget preparation.

Her background in computer information systems has served her well in the transit field because it involves a great deal of data collection and reporting to the DOT and state public transit division, Alm said.

“Alm’s education and experience will benefit the citizens of Jackson County and ensures a smooth transition for the department,” county Manager Don Adams said.

Her annual salary will be $52,831.67.

She is “excited” to move to Jackson County and to be “starting a new chapter” in her life and “contribut(ing) anything I can bring to the table,” Alm said.